Privacy Policy

Last updated: June 27, 2026

Fully Fit Meals (“Fully Fit Meals,” “we,” “us,” or “our”) prepares fresh weekly meals and delivers them locally in the Baton Rouge, Louisiana area. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using our website, placing an order, subscribing to our service, or signing up for our texts, you agree to the practices described in this policy.

1. Information We Collect

Information you provide to us

Contact & account information — your name, email address, phone number, and any login or account details.
Delivery & billing information — your delivery address, billing address, and any delivery instructions.
Order information — the meals and plans you select, your order history, subscription preferences, and dietary notes or special requests you share with us.
Payment information — payment card or account details, which are collected and processed by our third-party payment processor. We do not store full payment card numbers on our own systems.
Communications — messages, emails, and texts you send us, along with feedback or survey responses.

Information collected automatically

Usage & device data — IP address, browser and device type, pages viewed, and how you interact with our website.
Cookies & similar technologies — see the Cookies & Tracking section below.

Information from third parties

Our website and e-commerce platform, payment processor, and marketing tools may share information with us about your orders, payments, and engagement so that we can operate our service.

2. How We Use Your Information

We use the information we collect to:

Prepare, fulfill, and deliver your orders, and manage your account and subscription.
Process payments and send receipts, invoices, and billing notices.
Send service messages such as order confirmations, delivery updates, and weekly order-cutoff reminders.
Provide customer support and respond to your questions and requests.
With your consent, send marketing messages by email and text, including new menus, offers, and announcements.
Operate, maintain, analyze, and improve our website and services.
Detect, prevent, and address fraud, security issues, and violations of our terms.
Comply with our legal obligations and enforce our agreements.

3. Text Messaging (SMS)

If you opt in to our text-message program, we use your phone number to send you messages such as order and delivery updates, order-cutoff reminders, and promotional offers.

Consent. We send marketing texts only to customers who have opted in — for example, by texting our keyword to our number, or by signing up on our website or at checkout. Consent to receive texts is not a condition of any purchase.
Message frequency. Message frequency varies [e.g., up to ~4 messages per month].
Rates. Message and data rates may apply.
Opting out. You can cancel at any time by replying STOP to any message. Reply HELP for help, or contact us using the details below.
Your mobile information. We do not sell or share your mobile phone number or your SMS opt-in information with third parties or affiliates for their own marketing purposes. We share this information only with the service providers (such as our text-messaging platform) that help us operate our messaging program on our behalf.

4. Email Marketing

We send promotional emails to customers who have opted in or who are existing customers, consistent with applicable law. Every marketing email includes an unsubscribe link, and you can opt out at any time. Opting out of marketing emails does not stop transactional messages such as order confirmations and delivery updates.

5. Cookies & Tracking

Our website uses cookies and similar technologies to keep the site working, remember your preferences, understand how the site is used, and support analytics. You can control or disable cookies through your browser settings, though some features of the site may not work properly if you do.

6. How We Share Information

We do not sell your personal information. We share personal information only in the ways described below:

Service providers. We share information with companies that perform services for us, such as website hosting and e-commerce (Wix), payment processing (Stripe), email and text-message marketing (Klaviyo), delivery routing, and cloud storage and email (Google). These providers may access your information only to perform services on our behalf.
Legal & safety. We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of Fully Fit Meals, our customers, or others.
Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

We may also share information at your direction or with your consent for purposes you authorize.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep personal information for as long as needed to provide our services, manage your account and subscription, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

9. Your Choices & Rights

You can:

Access or update your account and order information by contacting us.
Opt out of marketing emails using the unsubscribe link in any email.
Opt out of marketing texts by replying STOP to any message.
Control cookies through your browser settings.

Depending on where you live, you may have additional rights under applicable privacy laws — such as the right to access, correct, or delete the personal information we hold about you, or to request details about how it is used. We do not sell personal information. To exercise any of these rights, contact us using the details below; we will respond consistent with applicable law and may need to verify your identity first.

10. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Third-Party Links

Our website and messages may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those third parties, and we encourage you to review their own privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page and, where appropriate, provide additional notice. Your continued use of our website and services after any changes take effect means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Fully Fit Meals
37304 Perkins Road, Prairieville, LA 70769
Email: fullyfitmeals@gmail.com